JOB TITLE:                            Housekeeping Runner

REPORTS TO:                      Manager / Supervisor

Summary

Fulfill and deliver all guest and Housekeeper’s requests with the proper presentation. Assists the housekeepers/room attendants by removing the trash and soiled linen from the floors.  Keeping the stock room and amenity room always clean & organized.

Duties:

1. Fulfill and deliver guest requests with the proper presentation.
2. Deliver all requests for the housekeepers on the floors.
3. Inventory and maintain cleanliness of all linen closets and empty trash.
4. Resupply guest room supplies in the linen closet daily.
5. Deliver and pick-up guest request items when assigned (i.e., irons, Ironing boards, extra towels.)
6. Offer assistance to guest when requested or needed.
7. Report any maintenance deficiencies to housekeeping.
8. Employ proper use and maintenance of equipment and supplies.
9. Respond appropriately to any hotel emergency or safety situation.
10. Pick up and deliver guest request items in a timely manner from housekeeping or pantry and calling them in as complete once they have been delivered.
11. Complete any project assigned by the Director or Assistant.

Skill

1. Good communication and organizational skills.
2. Team player and problem-solving abilities.
3. Responsible & reliable, time management.
4. Ability to work well with fellow co-workers with minimum supervision.
5. Ability to focus attention on guest needs, remaining calm and courteous always.