JOB TITLE:                            Housekeeper/Room Attendant

REPORTS TO:                      Housekeeping Manager/ Housekeeping Supervisor

Position Summary:

Cleans guest rooms, working areas.  Demonstrates a professional, friendly, warm, and welcoming manner to all guests and employees.  Schedule must be flexible, lift 50 lbs., stand for extended period, bend, push repeatedly, team player.

Duties and Responsibilities:

• Greeting guests and responding to queries.
• Changing bed linens and making beds.
• Replacing used towels and other bathroom amenities, such as shampoo and soap.
• Sweeping and mopping floors.
• Vacuuming carpets.
• Dusting and polishing furniture.
• Emptying waste cans.
• Reporting any maintenance issues to the supervisor.
• Updating status of guest rooms on assignment sheet and guest room telephone.
• May include cleaning kitchen area, and room refrigerator.
• Returning and cleaning cart at shift end.
• Turn in all lost and found items according to Department instructions.

Physical requirements: –

• Position requires walking and standing most of the working day.
• Must be able to pace yourself to accomplish your quota of rooms at the end of the shift.
• Ability to follow directions, perform tasks with attention to detail, speed, accuracy. 
• Ability to work with minimum supervision. 
• Replenish supplies and equipment as needed during the shift.